Language known :
Hindi
English
Profile summary:
Diligent Customer Support Manager with experience managing and consultative
communications with customers. Proactively identified Annual Maintenance
contract opportunities and built strong relationships with current and
prospective customers to achieve maximum revenue.
Responsible to deliver exceptional service and machine uptime. Skilled in
troubleshooting, problem analysis and developing effective repair solution.
Degree in Mechanical Engineering with proven 5 years of experience in
Aftermarket, product support and maintenance.
Work Experience :
Mechanical Engineer
2021-07-07 - Presently working
Built strong relationships with prospective customers
to achieve maximum AMC services.
Prepare quotations to meet technical & commercial
requirement of customer and follows up with 90%
positive feedback.